We're Here to Help

Have questions about Promtitude? Our team is ready to assist you.

Support hours: Mon–Fri, 10:00–18:00 IST
Typical response: < 24 hours

Email

promtitude@gmail.com

We reply within 1 business day

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Book a Demo

15-minute walkthrough

Pick a time that works for you

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WhatsApp (India)

+91 9886790146

For Indian customers

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Office

Remote-first

We work from anywhere

Remote company

Send us a message

Prefer email? Write to promtitude@gmail.com — we usually reply within 24 hours.

Frequently Asked Questions

How quickly can I get started?

Upload resumes or ATS exports today. No integrations required. The platform is ready to use immediately after sign-up during our beta phase.

Do you offer training and support?

Yes — email support during beta. Live sessions are available via the demo scheduler. We also provide documentation and video tutorials.

Can I import my existing candidate database?

Yes — PDF/DOCX/TXT/CSV and ZIP folders are supported. LinkedIn PDFs are allowed when permitted by your agreements. We can assist with bulk imports.

Is Promtitude GDPR compliant?

We're privacy-first; data is tenant-isolated and encrypted. See our Security & Compliance page for detailed information about our data protection practices.

What integrations do you support?

Start with exports today; native ATS integrations are planned. Currently, you can import from CSV/PDF exports. Ask for early access to upcoming integrations.

Can I cancel anytime?

Yes. During beta, the service is free. You can export your data anytime. When we launch paid plans, there will be no long-term contracts.

Didn't find what you need?

Email us directly at promtitude@gmail.com. We typically respond within 24 hours.

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