Back to Home

Help Center

Get help with the Promtitude Chrome Extension and platform

Chrome Extension Guide

Installation

  1. Visit the Chrome Web Store and search for "Promtitude"
  2. Click "Add to Chrome" button
  3. Confirm the installation when prompted
  4. The Promtitude icon will appear in your browser toolbar

Getting Started

  1. Click the Promtitude icon in your toolbar
  2. Sign in with your Promtitude account (or create one free)
  3. Navigate to any LinkedIn profile
  4. Click "Import Profile" to add candidates to your database

Importing LinkedIn Profiles

  • The extension automatically detects when you're on a LinkedIn profile
  • Click "Import Profile" to add the candidate to your database
  • Duplicate profiles are automatically detected and prevented
  • You can import multiple profiles from search results
  • All data is securely stored in your Promtitude account

OAuth Authentication

If you signed up with Google or GitHub, you'll need to use an access code:

  1. Enter your email address
  2. Click "Get Code" button
  3. A browser tab will open - sign in with your OAuth provider
  4. Copy the 6-character code shown
  5. Paste it in the extension and click "Sign In"

Platform Features

AI-Powered Search

Use natural language to search for candidates. The AI understands context, corrects typos, and expands skill synonyms automatically.

AI Interview Copilot

Get real-time assistance during interviews with live transcription, suggested questions, and instant insights.

AI Outreach Messages

Generate personalized outreach messages that match the candidate's background and your job requirements.

Troubleshooting

Extension not working on LinkedIn?

Make sure you're on linkedin.com (not a local version). Try refreshing the page or reinstalling the extension.

Can't sign in with OAuth?

Make sure pop-ups are allowed for promtitude.com. Use the "Get Code" button to generate an access code.

Import button not appearing?

The extension only works on public LinkedIn profiles. Make sure you're signed in to LinkedIn.

Need More Help?

Our support team is here to help you get the most out of Promtitude.