Enterprise-Grade Security

Your Data Security is Our Priority

Promtitude employs industry-leading security measures to protect your recruitment data. We're committed to maintaining the highest standards of data protection and privacy.

Security Features

End-to-End Encryption

TLS 1.3 in transit; AES-256 at rest (managed storage)

Tenant Isolation

Per-tenant DB schema + service-identity based access

No Data Sharing

Customer data is never used to train shared foundation models

Access Controls

Role-based access with SSO/MFA support (beta: email + MFA)

Audit & Logging

Immutable app logs, 90-day hot / 365-day cold retention

Security Testing

Third-party vulnerability scans; annual pen-test planned

How We Protect Your Data

Data Isolation

Dedicated database schema per tenant with row-level security. Service-identity based access control prevents cross-tenant access.

Encryption Standards

TLS 1.3 in transit, AES-256 at rest (managed storage). Key rotation policy enforced on platform level.

No Shared Learning

Customer data never used to train shared models. Subprocessors: Vercel, Railway, OpenAI (published list available).

Backup & Recovery

Daily automated PostgreSQL backups (Railway) with point-in-time recovery. Regular restore tests ensure recovery readiness.

Infrastructure Security

Vercel global edge network for web app & serverless API
Railway managed PostgreSQL with automated backups
Edge protections: Anycast DDoS mitigation & firewall rules
App-level rate limiting and IP throttling at API gateway
Encrypted env vars (Vercel/Railway) with rotation policy

Compliance & Certifications

We follow recognized frameworks and publish our status transparently. Items below include a status badge and links to evidence.

GDPR-Ready

operational

We act as a data processor for customer data

  • Data Processing Addendum available
  • Data subject rights supported
  • Tenant data isolation & encryption
  • Purpose limitation enforced
Request DPA →

EU AI Act – Practices Aligned

aligned (beta)

Aligned with EU AI Act principles for transparency and fairness

  • Human oversight required
  • Bias Radar highlights scoring gaps
  • AI suggestions are explainable
  • Opt-out for AI features available
Read AI Policy →

SOC 2 Type II

planned

Preparing for SOC 2 journey with policies and controls

  • Access management (MFA/SSO)
  • Change management controls
  • Logging & monitoring active
  • Incident response procedures
View Roadmap →

Continuous Security

operational

Regular security assessments and monitoring

  • Annual penetration testing
  • Continuous vulnerability scanning
  • Quarterly security reviews
  • Last pen-test: November 2024
Request Test Results →

Transparency Commitment

During our beta phase, some certifications are in progress. We update this page quarterly with our latest compliance status and audit results. All evidence documents are available upon request under NDA.

Privacy by Design

Data Minimization

We only collect and process data necessary for providing our services. Unnecessary data is not collected or is promptly deleted.

Purpose Limitation

Your data is only used for the specific purposes you've consented to. We never sell or share your data with third parties.

Data Retention

Data is retained only as long as necessary. You can request deletion at any time, and we provide automated data retention policies.

User Control

Full data portability, access requests, and deletion rights. Export your data anytime in standard formats.

Enterprise Data Processing Agreement available
Request DPA →

Evidence & Documentation

The following documents are available upon request to qualified customers:

Legal & Compliance

  • Data Processing Addendum (DPA)
  • Subprocessor list (Vercel, Railway, OpenAI)
  • Data retention & deletion policy
  • Responsible AI policy

Security & Technical

  • Pen-test attestation letter
  • SOC 2 readiness checklist
  • Incident response summary
  • Security control matrix

Documents provided under mutual NDA for enterprise customers (some available for download)

Request Documentation →

Security Roadmap

Q4 2025 (target)

  • • Organization-wide MFA & SSO
  • • Rate-limit dashboard

Q1 2026 (target)

  • • External penetration test
  • • EU data residency (Railway)

Q2 2026 (target)

  • • SOC 2 readiness review
  • • CMEK research

Security Questions?

Our security team is here to answer your questions and address any concerns.

Security Inquiries

For security-related questions

promtitude@gmail.com

Responsible Disclosure

Found a vulnerability?

Report securely

Security Updates

We regularly update our security measures and promptly communicate any important changes that may affect your data. Subscribe to security updates through your account settings.

Have a Security Question?

Our team can share control summaries and evidence under NDA.